Frequently Asked Questions
Everything you need to know about Big Grove beer, merch, and delivery.
Do you ship beer directly to my home?
Current state and federal laws allow us to ship beer only to specific states. Please enter your zip code at checkout to see if delivery is available in your area. Merchandise and apparel can be shipped nationwide.
How should I store my Big Grove beer?
To maintain the highest quality and flavor profile, we recommend keeping all our beers refrigerated at all times and consuming them fresh, ideally within 90 days of the 'canned on' date.
What is your return policy for online orders?
Due to the nature of the product, all beer sales are final. For merchandise, we accept returns or exchanges within 30 days of purchase, provided the items are unworn and in their original packaging.
Can I pick up my online order at the brewery?
Yes! Select the 'Local Pickup' option at checkout. Your order will be ready at our taproom within 24 hours. Please bring a valid ID showing you are 21+ for all alcohol pickups.
Are your beers vegan-friendly?
Most of our core beers are vegan. However, some specialty stouts or sours may contain lactose or honey. Please check the specific product description for dietary and allergen information.
What should I do if my shipment arrives damaged?
If your package arrives damaged, please take photos of the packaging and the product immediately and contact our support team at orders@biggrove.com so we can resolve the issue.